Frequently Asked Questions
Which surface finish is best for wet environments?
While chrome plated shelves are ideal for dry environments, powder coating or zinc plated finishes covered by epoxy are superior for wet environment usage due to enhanced corrosion resistance.
What is the typical lead time for a container order?
Generally, it takes 30 days for the first order and 25 days for repeat orders of catalog items. Customized items require re-evaluation based on the design complexity.
What happens if the shelves are overloaded?
If the overloading is minor, the shelf will remain functional, though the middle may bend slightly. It is recommended to stay within the rated 800lbs per shelf capacity.
Can you provide customized wire shelf designs?
Yes, we specialize in the manufacture of steel wire and round tube products and welcome OEM inquiries and new design drawings.
What quality testing do these racks undergo?
We perform salt spray testing, coating thickness tests, corrosion resistance tests, loading capacity tests, tension tests, and packing drop tests in our inspection rooms.
What is the Minimum Order Quantity (MOQ)?
The standard MOQ is 100 sets per item. Payment is typically handled via T/T (30% deposit) or L/C at sight.